2. Data Collected
2.1 Personal Information
We collect information directly from you when you create an account, subscribe, engage in interactive features, or communicate with us. This may include your name, email address, postal address, and other contact information you choose to provide.
2.2 Anonymous Data
We gather anonymous data from every visitor to monitor traffic and enhance user experience. This includes web requests, response data, IP addresses, browser type, browser language, and timestamps.
3. Use of the Data
We use your personal information to provide services and communicate with you. Industry-standard techniques are employed to protect against unauthorized access of stored data, including personal information.
3.1 Sharing of Data
We do not share personal information without your consent, unless: Necessary to fulfill your request, Required to enforce legal agreements or comply with legal obligations, or Needed to detect, prevent, or address fraud, security, or technical issues
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access. However, users are responsible for their own security practices.
5. About Children
Infraveo Cloud's services are not intended for children under 13, and we do not knowingly collect personally identifiable information from this age group.
6. Payment Gateways
We do not store credit card information. Payment gateways, including PayPal, Stripe, RazorPay, and Coinbase Commerce, have their privacy policies.
In the event of a chargeback, information may be shared with the payment processor to contest the chargeback. This may include proof of service/product, IP addresses, access logs, account information, ticket transcripts, service information, and server credentials.
8. Legal Complaints
Upon receipt of a legal complaint or court order, we may share collected information to comply with legal requirements. Subject to Ahmedabad, Gujarat, India's jurisdiction.
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