Privacy Policy

1. Introduction

Infraveo Cloud values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide. Please review this policy to understand our practices and how they may affect you.

2. Data Collected

2.1 Personal Information

We collect information directly from you when you create an account, subscribe, engage in interactive features, or communicate with us. This may include your name, email address, postal address, and other contact information you choose to provide.

2.2 Anonymous Data

We gather anonymous data from every visitor to monitor traffic and enhance user experience. This includes web requests, response data, IP addresses, browser type, browser language, and timestamps.

2.3 Cookies

Infraveo Cloud uses cookies and similar technologies to improve services and user experience. Cookies are small data files stored on your device that help us analyze popular areas and features, count visits, and enhance overall functionality.

3. Use of the Data

We use your personal information to provide services and communicate with you. Industry-standard techniques are employed to protect against unauthorized access of stored data, including personal information.

3.1 Sharing of Data

We do not share personal information without your consent, unless: Necessary to fulfill your request, Required to enforce legal agreements or comply with legal obligations, or Needed to detect, prevent, or address fraud, security, or technical issues

4. Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access. However, users are responsible for their own security practices.

5. About Children

Infraveo Cloud's services are not intended for children under 13, and we do not knowingly collect personally identifiable information from this age group.

6. Payment Gateways

We do not store credit card information. Payment gateways, including PayPal, Stripe, RazorPay, and Coinbase Commerce, have their privacy policies.

7. Chargebacks

In the event of a chargeback, information may be shared with the payment processor to contest the chargeback. This may include proof of service/product, IP addresses, access logs, account information, ticket transcripts, service information, and server credentials.

8. Legal Complaints

Upon receipt of a legal complaint or court order, we may share collected information to comply with legal requirements. Subject to Ahmedabad, Gujarat, India's jurisdiction.

5. Changes to the Privacy Policy

This Privacy Policy may be amended. Changes will be communicated through announcements on the Website or via email if significant alterations are made.